Key Takeaway
Virtual office mail handling allows your business to receive, store, scan and forward post from a professional Dublin address — without renting physical office space. At Sky Business Centres, all mail handling is managed securely across our TCSP-certified centres in Clonshaugh, Clontarf and Damastown, ensuring full compliance for CRO, Revenue and banking requirements.
How Does Mail Handling Work in a Virtual Office?
When you choose a virtual office in Dublin, your business benefits from a professional address without the overheads of a physical office. But one of the most important features people rely on is mail handling — making sure that your post, parcels and official correspondence are received, stored and managed properly.
In this guide, we explain exactly how virtual office mail handling works, what’s included, how forwarding and scanning operate, and why choosing a compliant, TCSP-certified provider like Sky Business Centres is essential.
What Mail Handling Actually Includes
Mail handling covers the full process of receiving, logging and managing your business post. It ensures you never miss important letters from the CRO, Revenue, banks or customers.
Here’s how it works:
1. Receiving Your Post
All letters, parcels and courier deliveries sent to your virtual office address are received by our onsite reception teams. Because your business address is staffed Monday to Friday, no mail goes unnoticed or left unattended.
2. Secure Logging and Storage
When mail arrives, it is logged and stored securely within access-controlled areas. Each item is organised under your account to ensure accuracy and confidentiality.
3. Notifications When Mail Arrives
All mail received for every virtual office package triggers an immediate email notification, so you know the moment something arrives. Urgent or registered items are also flagged right away to ensure you can act promptly.
4. Collection from Your Centre
You can collect your mail from Clonshaugh, Clontarf or Damastown during business hours. Our team will verify your identity before releasing any items.
5. Mail Forwarding
Mail forwarding is ideal if you do not wish to collect items in person. We can forward your mail:
- To your home
- To another office
- To your accountant
- Anywhere worldwide
Forwarding can be weekly or monthly, depending on your instructions. Urgent forwarding is also available upon request.
6. Mail Scanning
Mail scanning provides fast access to important documents. With your permission, our team opens the letter, scans it securely and emails it directly to you. This is especially useful if you are travelling, based outside Ireland or working remotely.
Why Mail Handling Matters for Compliance
Mail handling is more than convenience — it’s part of your legal obligations as a business.
Official organisations such as:
- The Companies Registration Office (CRO)
- Irish Revenue
- Banks
- Government bodies
- Payment providers like Stripe and PayPal
… all send critical correspondence to your registered or business address.
Sky Business Centres is fully TCSP certified by the Department of Justice, which means our mail handling processes meet strict AML and KYC requirements. This ensures your address is fully accepted for company registration, annual returns, banking verification and international compliance checks.
Business Address Mail vs Registered Office Mail
It’s important to understand the difference:
Business Address Mail includes:
- Customer letters
- Supplier invoices
- Deliveries and parcels
- Marketing post
Registered Office Mail includes:
- CRO correspondence
- Revenue notices
- Bank letters
- Legal or government documents
Sky Business Centres can handle both, depending on the package you select.
How Mail Handling Works at Sky Business Centres
We offer four transparent, compliant virtual office packages:
- Dublin Business Address – €39 p/m
- Call Answering (Business Address not Included)– €69 p/m
- Startup Office Member (Includes Business Address) – €99 p/m
- Corporate Office Member (Includes Business Address) – €175 p/m
Mail forwarding and scanning options are included in all business address packages.
View our virtual office Dublin packages or learn more about how virtual offices work in our full guide: What is a virtual office?
Q&A
1. Can I receive parcels at a virtual office?
Yes, all centres can accept courier parcels and registered deliveries during business hours.
2. How often will I be notified when mail arrives?
You will receive notifications based on your package — options include immediate alerts, weekly summaries or daily updates.
3. Can mail be forwarded internationally?
Yes, international forwarding is available. Post can be sent anywhere worldwide.
4. Is mail scanning secure?
Yes. All scanning is handled by trained staff using secure systems, and scanned PDFs are sent directly to your email.
FAQs
1. Does virtual office mail handling work for CRO and Revenue?
Yes. As a TCSP-certified provider, Sky Business Centres’ addresses and mail handling processes are fully accepted for CRO, Revenue and banking requirements.
2. Can I upgrade my mail handling package later?
Absolutely. You can move to a higher package or upgrade to a serviced office at any time as your business grows.
3. What happens if I’m abroad for an extended period?
Mail scanning and worldwide forwarding ensure you continue receiving all correspondence without delay.
