Part of your team • Real receptionists, answering in your business name

Virtual Receptionist Dublin

Never miss another business call. Your callers are answered professionally using your agreed greeting and script, with clear messages delivered to you promptly, so it feels like your own in-house team.

Agreed script & greeting

Call transfer & routing

Key takeaways

  • Answered in your company name: we use your agreed greeting and script for consistency.
  • No more missed opportunities: every call is answered promptly and professionally.
  • Clear, fast messages: you receive caller details promptly so you can follow up quickly.
  • Flexible handling: transfer calls to the right person, or take a detailed message when you’re busy.
  • Optional upgrades: add Diary Management if you want appointment booking support.
Virtual Receptionist

How our Virtual Receptionist service works

Fast setup. Clear instructions. A consistent experience for every caller.

1
We agree your greeting and call script
Tell us how you want calls answered, what questions to ask, and how to handle different call types.
2
Calls are answered in your company name
Your callers hear a professional, consistent greeting, it feels like your own receptionist.
3
Transfer, screen, or take a detailed message
We can transfer calls to the right person when available, or capture the key details when you’re busy.
4
You receive the call details promptlyMessages can be sent by SMS/email, so you can prioritise follow-ups and respond faster.

Call Answering Dublin

From €69 per month

€69 Deposit applies for the initial purchase
TCSP Certified by The Department of Justice

What’s Included

Professional telephone answering in your business name. Choose a call bundle and add Virtual Receptionist and Diary Management if required.

  • 25 calls included
  • Unique Telephone Number
  • Calls answered in your business name
  • Message forwarding by SMS/Email
  • Call Management as per instructions
  • Optional Virtual Receptionist upgrade
  • Optional Diary Management upgrade
  • No Set-up Fee
  • Up and running in one business day
  • Use of meeting rooms at reduced rate
Diary Management Explained

Turn enquiries into confirmed appointments without the back-and-forth.

With Diary Management, our team books calls, consultations, and meetings directly into your calendar using your agreed rules and availability. This ensures no missed opportunities, faster response times, and a smoother experience for your clients, all without interrupting your day.

Ideal for busy professionals who want to focus on their work while we handle the scheduling.

Learn more about Diary Management

Choose Options

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What is a Virtual Receptionist?

A Virtual Receptionist is a real person who answers your incoming business calls as if they sit within your company. Calls are answered using your business name and agreed script, with messages captured clearly and sent to you promptly. It’s ideal when you’re in meetings, on the road, short-staffed, or you simply want a more professional first impression.

Professional first impression

Every caller is greeted consistently, in your business name, with your preferred wording and tone.

Routing & call transfer

Transfer calls to the right person when available, or take a message when you can’t answer.

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Better message capture

Clear notes, key details and caller intent, so you can act quickly and avoid chasing information.

What’s included with Virtual Receptionist

Designed for businesses that want more than basic message-taking. A professional receptionist experience with better call handling, clearer message notes, and flexible call routing.

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Agreed script & instructions

We answer using your agreed greeting and follow your call handling rules, so every caller gets a consistent experience.

Message delivery by SMS/Email

Receive call details promptly, so you can act quickly and keep your response times sharp.

Call transfer & routing

Transfer calls when you’re available, or take a detailed message when you’re in meetings or out of office.

Call screening & qualification

We can capture caller intent and key information so you know what the call is about before you call back.

Cover when you’re unavailable

Ideal during busy periods, holidays, and meetings, calls are still handled professionally.

Optional Diary Management

Add appointment booking support if you want callers booked into your schedule based on the rules you set.

FAQs – Virtual Receptionist

 

Will calls be answered in my business name?
Yes. We answer using your company name and agreed greeting, and we follow the call handling instructions you provide.
Do you use an agreed script?

Yes. We agree your greeting and call script in advance, including how to handle different types of callers and what details to capture.

Can you transfer calls to me or my team?
Yes. Where appropriate, calls can be transferred to the right person. If you’re unavailable, we take a detailed message and send it to you promptly.
How do I receive call messages?
Messages can be sent by SMS/email so you can respond quickly and keep your customers moving forward.
Can I add diary management later?
Yes. You can start with Virtual Receptionist and add Diary Management when you want appointment booking support.

what our clients sayTestimonials

Businesses across Ireland trust Sky Business Centres to support their operations, including office space, virtual offices and call answering services.

Citroen

Citroen Ireland

Vodafone

Vodafone Ireland

Amgen Pharmaceutical

Balfour Beatty UK


Sky Business Centres Damastown Provided Us With A Quick And Flexible Solution To Our Need To Set Up Offices In Ireland In December 09 At Very Short Notice. The Location Has Provided Us With Handy Access To Dublin, The Airport And An Easy Gateway To The Rest Of The Country. An Abundance Of Parking Has Suited Our Needs. The Professional Reception Service Has Allowed Us To Run Our Business Much More Efficiently.

Andy Hall - Sales Operations Manager

All Our Requirements Were Professionally Dealt With By Sky Business Centres, In A Timely And Efficient Manner.

We would recommend Sky Business Centres Because of its well organized, efficient and friendly staff. The centre is in a great location and as this is a temporary location for us it was important that we had facilities that were of a very good standard and set in a professional environment.

Sky Business Centres offers a very high-quality cost effective package with efficient and friendly staff. The centre is situated in a very prestigious business area and has ample free car parking with an abundance of shops and restaurants. All of these amenities helped when we decided three years ago to set up our offices here. We would have no hesitation in recommending Sky Business Centres.

CONTACT US TODAY!
CALL: +353 1 885 1700  EMAIL: [email protected]

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Make Enquiry

Bernie

Call: +353 1 885 1700

Email: [email protected]