Call Answering Service • Professional call handling in your company name

Never miss another Business Call

We answer calls in your business name and follow your instructions, so it feels like we’re part of your team. No missed calls. No lost opportunities. Just a professional first impression every time.

Key takeaways

  • No more missed calls: we answer while you’re in meetings, on site, or busy.
  • Branded call handling: calls are answered in your company name using your approved greeting.
  • Clear, fast messages: you receive caller details promptly so you can follow up quickly.
  • Optional upgrades: add Virtual Receptionist or Diary Management if you want more handling.
Virtual Receptionist

How it works

Fast setup. Simple process. A professional experience for every caller.

1
Your customer calls your businessUse a dedicated number or forward calls from your existing number (depending on your setup).
2
We answer in your company nameCallers feel like they’re speaking with your team and not a call centre.
3
We handle the caller using your rulesTake a message, ask questions, or (with Diary Management) help book appointments.
4
You receive clear details promptlyFollow up quickly and turn more calls into customers.

Call Answering Dublin

From €69 per month

€69 Deposit applies for the initial purchase
TCSP Certified by The Department of Justice

What’s Included

Professional telephone answering in your business name. Choose a call bundle and add Virtual Receptionist and Diary Management if required.

  • 25 calls included
  • Unique Telephone Number
  • Calls answered in your business name
  • Message forwarding by SMS/Email
  • Call Management as per instructions
  • Optional Virtual Receptionist upgrade
  • Optional Diary Management upgrade
  • No Set-up Fee
  • Up and running in one business day
  • Use of meeting rooms at reduced rate
Virtual Receptionist Explained

Upgrade your call answering service with a dedicated Virtual Receptionist who represents your business exactly as agreed. Calls are handled by a real person using your agreed script, tone, and specific instructions, ensuring every caller receives a consistent, professional experience.

Ideal for businesses that want more than message taking, this add-on creates a seamless front-of-house presence without the cost of hiring in-house staff.

Diary Management Explained

Turn enquiries into confirmed appointments without the back-and-forth.

With Diary Management, our team books calls, consultations, and meetings directly into your calendar using your agreed rules and availability. This ensures no missed opportunities, faster response times, and a smoother experience for your clients, all without interrupting your day.

Ideal for busy professionals who want to focus on their work while we handle the scheduling.

Choose Options

Product total
Options total
Grand total

A call answering service that works like part of your team

Most customers won’t leave a voicemail — they’ll move on to the next provider. With Sky Business Centres, calls are answered professionally, messages are captured clearly, and you stay responsive without being tied to the phone.

Answered in your business name

Consistent greeting and a professional first impression for every caller, like a real front desk.

Clear message-taking

We capture the right details and forward messages promptly so you can act while the lead is still warm.

Your call handling rules

Tell us what to do with different callers: take a message, ask key questions, or request a call-back time.

Virtual Receptionist & Diary Management

Start with call answering, then add the support you need. These upgrades suit businesses that want more structured handling or appointment booking.

Virtual Receptionist

Upgrade your call answering service with a dedicated Virtual Receptionist who represents your business exactly as agreed.

Calls are answered by a real person using your agreed script, tone and instructions — ensuring every caller receives a consistent, professional experience.

Ideal for businesses that want more than message-taking and a seamless front-of-house presence without hiring in-house staff.

Learn More

Diary Management

Turn enquiries into confirmed appointments without the back-and-forth.

Our team books calls, consultations and meetings directly into your calendar using your agreed rules and availability, ensuring faster responses and fewer missed opportunities.

Perfect for busy professionals who want structured scheduling handled for them.

Learn More

What These Upgrades Deliver

  • Fewer missed opportunities

  • Faster response times

  • More confirmed appointments

  • A stronger, more professional client experience

Ideal for businesses ready to move beyond basic call answering and add structured support where needed.

FAQs – Call Answering Service

 

Will calls be answered in my business name?
Yes. We answer using your company name and greeting, and follow the call handling instructions you provide.
What is a Virtual Receptionist?
A Virtual Receptionist is a real receptionist who answers in your business name and handles calls in a more structured way, including enhanced screening questions and clearer message notes.
What is Diary Management?
Diary Management is an add-on where we can help book appointments for callers based on your process and rules, reducing admin and saving you time.
Can I upgrade my call bundle later?

Yes. If your call volume changes, you can move to a higher bundle to suit your needs.

Will customers know I’m using a call answering service?

No. We answer in your business name and follow your greeting and call handling instructions so the experience feels like part of your business.

what our clients sayTestimonials

Businesses across Ireland trust Sky Business Centres to support their operations, including office space, virtual offices and call answering services.

Citroen

Citroen Ireland

Vodafone

Vodafone Ireland

Amgen Pharmaceutical

Balfour Beatty UK


Sky Business Centres Damastown Provided Us With A Quick And Flexible Solution To Our Need To Set Up Offices In Ireland In December 09 At Very Short Notice. The Location Has Provided Us With Handy Access To Dublin, The Airport And An Easy Gateway To The Rest Of The Country. An Abundance Of Parking Has Suited Our Needs. The Professional Reception Service Has Allowed Us To Run Our Business Much More Efficiently.

Andy Hall - Sales Operations Manager

All Our Requirements Were Professionally Dealt With By Sky Business Centres, In A Timely And Efficient Manner.

We would recommend Sky Business Centres Because of its well organized, efficient and friendly staff. The centre is in a great location and as this is a temporary location for us it was important that we had facilities that were of a very good standard and set in a professional environment.

Sky Business Centres offers a very high-quality cost effective package with efficient and friendly staff. The centre is situated in a very prestigious business area and has ample free car parking with an abundance of shops and restaurants. All of these amenities helped when we decided three years ago to set up our offices here. We would have no hesitation in recommending Sky Business Centres.

CONTACT US TODAY!
CALL: +353 1 885 1700  EMAIL: [email protected]

Contact Us
close slider

Make Enquiry

Bernie

Call: +353 1 885 1700

Email: [email protected]